Questions? Call our care team (323) 515-1234

In-center euthanasia · 717 Mateo Street, Downtown LA

A place with enough room for a long goodbye.

Ten thousand square feet in the Arts District, built for one thing: private, unhurried farewells. No lobby. No waiting room. No next patient knocking on the door. 


$300, all in Open 7 days Same-day often available
why we built it

Most pets spend their last hour somewhere that smells like a hospital.

Some families want to say goodbye at home, and we come to them. But home isn't always the right answer. Sometimes there are roommates, or stairs, or small children, or a landlord, or a memory you'd rather not keep in your living room. Sometimes home is simply too hard.

 

The Comfort Center is the other option — and it's not a clinic with the lights dimmed. It's a building we designed from empty walls specifically for this hour, so that the alternative to home is somewhere genuinely gentle rather than somewhere merely available.

the space

Ten thousand square feet, and all of it under one roof.

The size isn't for us. It's so the family before you never has to hurry, and neither do you — and so your pet stays in one building, in our care, from your goodbye through their return home. 

location-birdseye-v2-1

 717 Mateo Street. Everything on this page happens inside this building — which is why your pet never changes hands. 

comfort rooms

Rooms that feel more like a living room than an exam room.

Soft light, a sofa you can actually sit on together, a door that closes. Bring a blanket, a favourite toy, as many people as you want. Other pets are welcome. Children are welcome. 

comfort-center-room-2
Comfort Room Detail (1)
Lobby Zoom Out
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the memorial station

Small acts, which turn out to matter most.

There's a table set aside for whatever you want to do. Anything you make can stay with your pet through water cremation, so a part of you goes with them the whole way. 


Build a wildflower bouquet

Write a goodbye letter

Make something — paint, print, draw

Raise a champagne toast

Sit quietly for as long as you need

your veterinarian

The people who will be in the room with you.

Every veterinarian here works exclusively in end-of-life care. You'll know who is coming before you arrive.

scott

Dr. Scott Cox

Providing in-home end-of-life care since 2014. Known for his calm presence and clinical expertise during life’s most difficult moments.

erica

Dr. Erica Foster

Experienced in small animal and exotic medicine with a focus on hospice care, quality of life, and thoughtful family communication.

angie

Dr. Angie Randall

Transitioned from general practice to end-of-life care. Known for her empathy and dedication to creating peaceful, supportive experiences.


Dr. Alison Tran

DVM, UC Davis · Emergency Medicine

Comfort Center

Dr. Jen Adelini

DVM, UC Davis · In-home care

San Fernando Valley

Dr. Claire Endo

DVM · In-home care

Greater Los Angeles

what happens

Three stages, none of them rushed.


1

A gentle, peaceful passing

 A calming sedative helps your pet relax first. Once they're fully asleep, a second medication allows them to pass. You can hold them, talk to them, or just sit. Whatever feels right. 


2

Your pet stays in our care

Afterward, your pet stays in this building for water cremation. There's no transport company, no third party, no handoff. The same team is with them the whole time. 


3

A return home

 If you've chosen individual cremation, ashes come back in our Honor Box with keepsakes — a nose print, a fur clipping, forget-me-not seeds, and a tree planted in your pet's name. 

visiting

What it costs, and what to expect on the day.

in-center euthanasia

$300

One price, quoted up front. Nothing is added on the day. 

  • Unhurried time in a private Comfort Room
  • Sedation, then euthanasia, by a veterinarian
  • Use of the memorial station
  • Respectful care of your pet afterward
  • Free grief support with our licensed social worker

Water cremation and memorial options are priced separately, and our care team will walk you through them before you arrive. 

Schedule in-center


address
717 Mateo Street, Los Angeles, CA 90021 — Arts District, Downtown LA

PARKING
Free parking is available along the side of our building at the corner of Mateo Street and 7th Place.

hours
Seven days a week, by appointment. Same-day is often available — call or text.

how lonG
An unrushed hour in one of our beuatiful comfort rooms.

who can come
As many people as you'd like. Other pets are welcome in the room. Children are welcome, and we can help you think through what to say to them.

what to bring
Nothing is required. A blanket, a bed, a toy, or a favourite treat if your pet is still eating.

questions families ask

Nothing here is a silly question.

How is this different from putting my pet to sleep at the vet?

Our Comfort Rooms were built for this and nothing else. They're private, soft, and quiet — no exam table, no lobby, no schedule pressing on the door. You get the room for as long as you need it, and a memorial station if you want to mark the moment. 

Should I choose in-center or in-home?

Both are the same care from the same team. In-home means your pet stays in their favourite spot and we come to you. In-center is often the better choice when travelling is manageable but home isn't the right setting — and it costs less. If you're unsure, call us and we'll talk it through with no pressure either way. 

How do I know it's time?

There's rarely a clear signal, which is part of what makes it so hard. Our pre-planning and quality-of-life consults exist for exactly this — space to talk it through with a veterinarian and make an informed decision, with no obligation to schedule anything. 

Can I get an appointment today?

Often, yes. We take same-day appointments seven days a week when we have availability. Calling or texting (323) 515-1234 is the fastest way to find out. 

What happens to my pet afterward?

They stay in this building. We care for their water cremation here — a gentle, water-based process that uses about 90% less energy than flame cremation. Choose individual cremation and their ashes come home in an Honor Box; choose communal and they're scattered on a private nature reserve in Temecula. 

What if I can't afford this?

Tell us. We started the Honor Fund, a 501(c)(3) nonprofit, because cost shouldn't decide how a pet's life ends. It helps cover end-of-life care for families who need support. 

You don't have to have decided anything to call us.

 If you want to see the space before you book, come by. If you'd rather just ask a question, that's what our care team is for.